Industrial Network Service and Support

JCOM Automation is your industrial communications partner for service and support in Canada and the U.S.A. We are experts with PROFIBUS, PROFINET, EtherNet/IP, Modbus, and HART networks.

With over 30 years of experience in industrial communications field service, we specialize in network troubleshooting, health checks, and design consulting to ensure optimal performance and reliability. We’re here to help.

JCOM Automation is certified by PROFIBUS PROFINET International. This certification guarantees a high standard of trust in us as a center of excellence for PROFIBUS and PROFINET.

Contact us at 1-705-868-8745 to book a field service appointment.

 

Industrial communications experts
Delivering peace of mind for your networks.
PI CERTIFIED Logo

A full line of industrial network services

 

Advanced network troubleshooting

Sometimes you need an extra set of eyes to solve a network problem. JCOM Automation is your extra set of eyes, using state-of-the-art diagnostic equipment. Our knowledge and skills can help isolate your network issues and get you back up and running. We have extensive experience with PROFIBUS / PROFINET networks and are the only Canadian certified center of competence.

Need help with other network protocols? We are experienced with Modbus, HART, EtherNet/IP.

Network audits and health checks

It is a good idea to have your network checked out from top to bottom every year. JCOM Automation can perform an extensive health check on your network and provide you with a benchmark for future health checks, a detailed report on your network’s performance and suggestions for improvements.

Network assembly acceptance tests

Your new network has just been installed and you a ready for the acceptance test. This is a very rigorous test and can be cumbersome for some installers. JCOM Automation can help you through this process and ensure that your network is ready for operation. We provide a benchmark analysis of the network and a full report on the health of the network.

Network design

Feeling overwhelmed by the requirements of building a robust industrial network? JCOM Automation offers network design services for all sizes of clients.

Contact us

Contact us at 1-705-868-8745 to book a field service appointment.

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